Testimonials

How do we know when we’ve got it right?

Here at Rugby Boats we offer a premium narrowboat brokerage service, known for good quality boats and knowledgable staff.

At the heart of our business is a commitment to outstanding customer service, and our friendly, knowledgeable team are always ready to help. We offer expert advice, clear communication, and support every step of the way, and we pride ourselves on being able to sell some of the nicest boats on the network, to a wide range of customers, ensuring everyone’s needs are not only met, but exceeded where possible.

We also get great feedback on our sales approach, starting with high quality photos and video walkthroughs of our boats, all the way through to a cup of tea and relaxed viewing environment when at our wharf.

But don’t just take our word for it, here’s what some of our customers have to say:

We just want to say thank you to everyone for all your help over the last few months with the sale of My Lady J. This made it so much easier for us, basically you took all of the worry out of it.

Sellers - My Lady J

Thanks so much James for handling the sale, you and your team did a wonderful job and made it completely stress free for me.

Sellers - Papyrus

I want to thank you for your assistance with the sale of my boat Diligence no.4. I was hoping for a straightforward stress free experience and you have delivered on all fronts. The process has been managed professionally and I’m extremely happy how it has been handled. I appreciate the speed at which Diligence has been sold, not withstanding the minor works that needed sorting too. I believe this is testament to your expertise and exposure through social media channels.

Sellers - Diligence No 4

Just a quick email to say thank you to all of you for making the experience of buying a boat so easy and enjoyable. And for the card and the fizz, that was a lovely touch.

Buyers - Caniche

We would just like to say a huge thank you to you and all the team at Rugby Boats for the brilliant way you managed the sale of our boat. Your patience as we had to change our plans for bringing the boat to you, your helpful advice before the sale including a valuation of the boat, the excellent video you made and put on your website and so much more resulted in a very quick sale at the asking price.

Sellers - Ichthus

Thank you for your very efficient services in getting Rhubarb sold.

Sellers - Rhubarb

Thank you to you and your team for making the sale process so smooth, it was a real pleasure to do business with you.

Sellers - Owain Glyndwr

Many thanks for the speed you were able to process this transaction. Thank you also to the team for making this process so easy.

Sellers - Surya

We just wanted to thank you again so much for all your help and assistance in the purchase of our new home, Coddiwomple. You went above and beyond and provided first class service throughout the whole process and we will be highly recommending you to everyone we meet who might be looking for a boat.

Buyers - Coddiwomple

We wanted a brokerage within a couple of days of cruising and one with a good reputation and it pretty much boiled down to two. After careful consideration we opted for Rugby Boats. Their turnaround of boats is fast and efficient. The whole process was fast and very easy to do, from valuation to handover. We knew a rough idea what our boat was worth and would be happy to go something around the same. The boat was valued at pretty much our estimates and went on the Market around 36 hours after handover. The boat went up for sale 2pm on a Tues and was sold 11am Wednesday for full asking price. Unbelievable, we thought it would definitely sell, but not that quickly.

Sellers - Mac Mac

Many thanks for handling the sale of Lazy Monkey so efficiently and professionally, it was a pleasure to deal with you all and we can’t praise and recommend you enough! If we have another boat to sell or buy, we would definitely be in touch…

Sellers - Lazy Monkey

We really appreciate all that you have done and will strongly recommend you to any of our boating friends who may decide to sell their boats.

Sellers - Ichthus

Many thanks to you and your team for dealing with the sale of Windrush. From our point of view you made it a very easy and smooth process.

Sellers - Windrush

We were introduced to Rugby Boats by recommendation and they sold our boat within a week! The advertising and video on their website was excellent, considering it was an older boat they managed to explain its charm. The administrative side was second to none, always keeping us informed at each stage of the sale. The personnel team were an absolute pleasure to deal with, nothing was too much trouble. Rugby Boats deserve 5 Stars and would not hesitate in recommending them, so easy to deal with.

Sellers - Caniche

I would just like to commend you and your staff for your professional and great customer service.

From start to finish you all made the process pleasurable and easy.

I will not hesitate to recommend your company.

Buyers - Alice May

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